Contact Plotwork
Each kind of message has its own address, so it reaches the person who handles it. A person reads every one.
Where to write
Pick the line that fits, and copy the address or open it in your mail app.
Support
Help with your account, keys, plans, billing, or a diagram that will not draw.
Plans and billing (opens in a new tab)Include
- The email address of your account
- What you ran, and the error code it gave
- The diagram source, if it is not private
Security
A vulnerability in the service, the packages or the GitHub Action. Please give us time to fix it before you publish.
Security and data handlingInclude
- What is affected, and where
- The steps to reproduce it
- How we can reach you to credit the report
Press and media
Interviews, articles and talks. The logo, colours and type are in the brand kit.
Icon and mark removal
A company that owns an icon or a mark Plotwork draws can ask for it to be taken down.
Trademarks and icons (opens in a new tab)Include
- Which icon or mark it is
- Which company you speak for
Report abuse
A hosted diagram or link that should not be public, or a misuse of the service.
Include
- The link to the diagram
- Why it should come down
Privacy and legal
A request about your personal data, or a legal question. A request about your account is answered within thirty days.
Privacy policy (opens in a new tab)Include
- The email address of your account
- What you are asking for
Not by email
- Buying for a companyTell us about your team and repositories on the Enterprise form.Open the Enterprise form
- A bug or an ideaOpen an issue on the public repository, where others can see and follow it.Open an issue on GitHub (opens in a new tab)
- How do IMost questions are answered in the guides, with examples that draw.Read the docs (opens in a new tab)
- Company
- Buun Group Pty Ltd
- ABN
- 75 687 193 675
- Registered office
- Spring Mountain, QLD 4300, Australia